Client Concierge
Our commitment to your experience transcends the purchase. Discover our policies crafted for your peace of mind.
Secure Shipping
Insured & Tracked
7-Day Returns
Easy & Seamless
Purity Guaranteed
Quality Inspected
Worldwide
Luxury Everywhere
Shipping Philosophy
At Proniqa, we believe the arrival of your jewellery should be as magical as the pieces themselves. Each order is hand-packed in our signature velvet-lined boxes and shipped via our elite courier partners.
- Domestic (India): Complimentary standard shipping on orders over ₹5,000. Delivery typically within 3-5 business days.
- International: Flat rate shipping of $35. Delivery within 7-12 business days depending on customs.
- Tracking: A unique tracking link will be whispered to your email as soon as your package departs our atelier.
Returns & Exchanges
If your chosen sparkle doesn't sing to your soul, we offer a graceful return process within 7 days of delivery.
Still seeking clarity?
Our personal stylists are available 24/7 to assist with your journey.
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