Client Concierge

Our commitment to your experience transcends the purchase. Discover our policies crafted for your peace of mind.

Secure Shipping

Insured & Tracked

7-Day Returns

Easy & Seamless

Purity Guaranteed

Quality Inspected

Worldwide

Luxury Everywhere

Shipping Philosophy

At Proniqa, we believe the arrival of your jewellery should be as magical as the pieces themselves. Each order is hand-packed in our signature velvet-lined boxes and shipped via our elite courier partners.

  • Domestic (India): Complimentary standard shipping on orders over ₹5,000. Delivery typically within 3-5 business days.
  • International: Flat rate shipping of $35. Delivery within 7-12 business days depending on customs.
  • Tracking: A unique tracking link will be whispered to your email as soon as your package departs our atelier.

Returns & Exchanges

If your chosen sparkle doesn't sing to your soul, we offer a graceful return process within 7 days of delivery.

Still seeking clarity?

Our personal stylists are available 24/7 to assist with your journey.

Live Chat Now